Everything you need to get identity under control
Engage us for a single focused project, or the full end-to-end programme — every engagement is vendor-neutral and scoped to your actual risk.
Strategy & Identity Acceleration
We assess your current identity landscape and build a pragmatic, risk-prioritised roadmap — then accelerate delivery by streamlining the processes behind it, so security doesn't come at the cost of speed or user experience.
- Current-state identity & access assessment
- Target operating model & architecture
- Risk-prioritised, phased roadmap
- Structured Request for Proposal (RFP) and proof-of-concept evaluations across Saviynt, SailPoint, Omada & Oracle
- Full, capability-wide RFP for greenfield organisations with no existing IAM strategy — governance, privileged access, and cloud IAM evaluated together, not vendor by vendor
- Direct advisory to CISOs, CTOs & CIOs on identity strategy and risk
- Identity and access guardrails for enterprise AI adoption — Copilot, agents, and LLM tools
IAM Platform Health Check
Already have a platform in place? We run a structured, expert-led evaluation of what you have today — configuration, process, and coverage — and hand you a written report your board or audit committee can act on. It's a deeper, evidence-based step up from our free online health check, not a replacement for it.
- Platform configuration review — roles, policies, entitlements, and workflow design against best practice
- Access governance process review — joiner/mover/leaver, certification campaigns, and Segregation of Duties (SoD) controls
- Privileged access and non-human/AI identity coverage assessment
- Gap analysis against the compliance frameworks that apply to you — ISO 27001, SOC 2, NIST CSF, GDPR, DORA
- Risk-prioritised written report and remediation roadmap, presented back to your stakeholders
Legacy Modernisation & Cloud Migration
Legacy identity platforms and on-premises infrastructure accumulate risk quietly — unsupported software, manual processes, and technical debt that make every audit slower than it should be. Whatever you're moving from — an ageing platform, a homegrown identity system, or infrastructure that's simply run out of road — we plan and deliver the move to modern technology without disrupting the business along the way.
- Legacy IAM platform migration to modern SaaS governance platforms
- Migration from bespoke, in-house built identity solutions to supported commercial-off-the-shelf (COTS) platforms
- On-premises to cloud IAM migration, phased for zero business disruption
- Data and entitlement migration strategy for large, complex estates
- Legacy infrastructure decommissioning once the new platform is live
Access Governance
We design and implement identity governance processes that people actually follow — joiner/mover/leaver automation, access certifications, and segregation-of-duties controls, backed by policy-driven oversight of who has access to what.
- Joiner / Mover / Leaver process design
- Hands-on delivery on Saviynt EIC and SailPoint (ISC & IIQ)
- Access reviews & certification campaigns
- Segregation-of-duties (SoD) matrix design & conflict remediation
- Role-Based (RBAC) and Attribute-Based (ABAC) access model design and organisational role shaping
- Third-party & vendor access management, and identity security posture management (ISPM)
Privileged Access Management (PAM)
Your admin, root, and service accounts are the highest-value targets in your environment. We help you vault, rotate, and monitor them properly.
- PAM platform selection & implementation, including CyberArk, Delinea, and Saviynt CPAM (Cloud Privileged Access Management)
- Credential vaulting & rotation
- Just-in-time & least-privilege access
- Privileged session monitoring, with events fed into Security Information and Event Management (SIEM) / Security Orchestration, Automation and Response (SOAR) platforms
- Integration with CrowdStrike, Microsoft Sentinel, Splunk, and other major SIEM platforms for correlated detection and response
Cloud Governance
We design and deploy identity for the cloud-first, perimeter-less enterprise — Entra ID, Okta, Ping, AWS IAM, and conditional access done right, with Zero Trust principles built in from the start.
- Entra ID / Okta / Ping Identity implementation
- Conditional access & MFA policy design
- SSO & federation across SaaS estate
- Zero Trust architecture alignment
Access Management & Expert Support
The operational side of IAM — granting, changing, and revoking access day to day, aligned to business need. IAM is never "done": we provide expert-level, hands-on support — not a generic vendor ticket queue — so access stays clean and controls don't quietly decay after go-live.
- Provisioning & de-provisioning
- Day-two support & incident response, from the specialists who built your programme — not a first-line vendor support desk
- Policy & control tuning
- Quarterly identity risk reporting
Specialist IAM Testing & Business Analysis
Generic QA testers and business analysts can slow an IAM programme down as much as help it — the domain has its own failure modes and its own way of gathering requirements. Our testers and BAs specialise in IAM specifically, not software delivery in general, bringing a wealth of experience from some of the most complex IAM programmes delivered.
- IAM testing is negative-case-led — proving access that shouldn't exist doesn't, not just that the access that should work does
- Segregation-of-duties conflict testing, entitlement correctness testing, and joiner/mover/leaver scenario testing across every connected system
- Regression testing after every policy or role change, so a fix in one area doesn't silently break certification elsewhere
- IAM business analysis means mapping organisational structure and process to a technical access and role model — not writing user stories for a single application
- Requirements gathered directly from application and data owners across your estate, then reconciled into a single entitlement catalogue — not one product team's user stories
- Audit and regulatory evidence requirements translated into testable control requirements upfront, not retrofitted after go-live
Compliance & Audit Readiness
We map your identity controls to the frameworks that matter to your business, and prepare the evidence trail before the auditor asks for it.
AI-Driven Identity Threat Detection (ITDR)
Identity is now the primary attack surface — and annual access reviews can't catch a compromised session in real time. We deploy continuous, behaviour-based monitoring that flags anomalous authentication, privilege escalation, and lateral movement as it happens, not at the next audit cycle.
- Behavioural anomaly detection across identity events
- Real-time alerting on privilege escalation & lateral movement
- Integration with Entra ID Protection, Okta ITP, and SIEM/SOAR
- Automated containment playbooks for compromised identities
Non-Human & Agentic Identity Governance
Service accounts, API keys, workload identities, and now autonomous AI agents outnumber human users in most modern estates — and are governed far less rigorously. We bring the same lifecycle discipline you'd apply to a human identity to every machine and AI agent acting on your behalf.
- Non-human identity (NHI) discovery & inventory
- Secrets & API key lifecycle management
- Governance for AI agents acting under delegated identity
- Ownership attribution & orphaned-account elimination
Questions worth answering upfront
What platforms do you cover in your services?
We have the deepest hands-on delivery experience with Saviynt and SailPoint, and have also delivered on Oracle IAM, CyberArk, Ping Identity, and Microsoft Entra ID. Every strategy engagement starts vendor-neutral — if a platform decision is on the table, we run a structured evaluation rather than defaulting to what we know best.
We're a greenfield organisation with no IAM strategy or platform in place — where do you even start?
That's actually the cleanest starting point. For greenfield organisations, we run a full RFP across the whole IAM capability stack — identity governance, privileged access, and cloud IAM — evaluated together against your actual requirements, not platform by platform. We're highly experienced at running these procurements end to end, having taken organisations through this exact process before:
- Requirements workshops that translate your business and risk needs into a weighted evaluation matrix
- Market and vendor longlist, narrowed to a shortlist genuinely capable of meeting your requirements
- Formal RFP issued and vendor responses scored consistently against that matrix, not gut feel
- Side-by-side proof-of-concept testing against your real use cases, not a vendor's demo script
- Final recommendation report, plus support through commercial and contract negotiation
As a specialist advisory firm rather than a product-based boutique, we don't resell any platform or earn a licence margin, so we have no bias toward the outcome. You get a defensible, evidence-based recommendation built around your risk — not a decision shaped by whichever vendor pays our commission.
See how we ran one →How do you actually keep product recommendations vendor-agnostic?
Every scoring matrix is built from your specific requirements first — not a generic ranking we reuse across clients. Vendor responses and proof-of-concept results are scored against that matrix, not gut feel or familiarity. We also factor in independent analyst research, including Gartner and Forrester reports, as one input alongside your requirements and our own hands-on delivery experience — though the final weighting always comes back to what actually matters for your environment. We're not a Gartner or Forrester partner, and we don't claim to be; we simply read the same research a well-informed buyer would.
Request our restricted platform implementation notes →We're on a legacy or in-house built identity system — can you help us move off it?
Yes — that's one of the more common starting points we see. We've migrated organisations off ageing on-premises platforms and bespoke, internally built identity systems onto modern, supported commercial platforms, without disrupting live services. We handle the entitlement and data migration strategy, run the new platform alongside the old one during cutover, and decommission the legacy system only once the new one is proven in production.
See a related case study →Do you only provide strategy advice, or do you design the architecture too?
Both, and we prefer it that way — a roadmap is only as good as the architecture behind it. We design the solution architecture ourselves: identity data flows, integration patterns, role and policy models, and how the platform sits alongside your existing directory, HR, and IT Service Management (ITSM) systems. It's part of every Strategy engagement, not a separate hand-off to another firm — and the same team that designs it is available to build it.
See a related case study →Who actually delivers the work — you personally, or a wider team?
IAM Tech scopes every engagement directly with senior leadership and stays accountable for it landing — but delivery isn't a one-person operation. For programmes that need more hands, we bring in a vetted bench of specialists — business analysts, QA/test engineers, and developers — scaled to exactly what the work requires and stood down when it doesn't. You'll always know exactly who's doing the work and why.
See how we deliver →How do you handle our data and access information during an engagement?
IAM assessments inevitably touch sensitive entitlement, identity, and sometimes personal data. We work under mutual NDAs as standard, scope access to only what the engagement needs, and handle everything in line with UK GDPR. Nothing leaves the engagement beyond the agreed deliverables.
Are you insured?
Yes. We carry professional indemnity and cyber liability insurance and employer's liability insurance, and operate IR35-compliant. Certificates are available on request as part of any procurement or due diligence process.
Can you work alongside our existing IT team or Managed Service Provider (MSP)?
Yes — that's the norm, not the exception. Most engagements integrate directly with your internal team, existing vendors, and any managed service providers already in place. We scope around what's already there, not around replacing it.
We don't have budget for a full transformation programme — can you help with something smaller?
Yes. Engagements range from a focused two-week assessment to a multi-year transformation programme. Most relationships start small — a health check, a gap assessment, or a single high-priority fix — and scale from there once the value is clear.
How do you charge for engagements?
Whichever fits the work: hourly or daily rates for focused advisory and expert support, or a scoped, project-based fee when we're delivering a defined outcome end to end. We agree the model, rate, and scope upfront before any work begins, and we'll flag it clearly if scope looks likely to change.
How quickly can you start?
For scoping conversations and initial assessments, typically within a week. Full delivery engagements depend on scope and current commitments — we'll always tell you honestly rather than overpromise a start date we can't hit.
Do you work with organisations outside the UK, or only on-site?
Both. We've delivered programmes across 6 countries, combining remote delivery with on-site time where it genuinely adds value — workshops, go-live support, stakeholder sessions. We'll agree the right mix for your organisation upfront.
Do you provide ongoing support after go-live, or just the initial implementation?
Both. Access Management (day-two support) is one of our core services precisely because IAM programmes decay without ongoing attention. It's expert-level support from the people who understand your platform — not a generic vendor ticket queue. We can hand back to your team fully, stay on for ongoing support, or anything in between.
What frameworks and regulations do you have experience with?
ISO 27001, SOC 2, NIST CSF, GDPR, and DORA, among others — including hands-on ISO 27001 Lead Auditor certification held by Naveen Jayakumar, our founder. We map identity controls to whichever framework actually applies to your business.
Your case studies don't name clients — can we speak to a reference?
Client engagements are described at the sector level and kept anonymous by design — the specifics of another organisation's identity risk aren't ours to publish. References can be arranged directly with a prospective client under the right context; just ask when we talk.
Is the free IAM Health Check actually free, no strings attached?
Yes. It runs entirely in your browser, nothing you enter is transmitted anywhere unless you choose to email yourself the results, and there's no obligation to talk to us afterward.