Identity and Access Management built for insurers
Underwriting, claims, and policy administration all depend on the same thing: nobody having more access than their role requires, and being able to prove it the moment an auditor or regulator asks.
Why this sector is different
Insurance runs on approval chains (underwriting authority, claims sign-off, payment release) and every one of them is a segregation-of-duties question. The same person being able to both approve and pay a claim isn't a hypothetical audit finding; it's one of the most common gaps we're brought in to fix.
Layer on GDPR's exposure from handling large volumes of sensitive customer data, DORA's ICT risk expectations now extending to insurance undertakings, and Solvency II's own governance requirements, and identity access control stops being an IT concern and becomes a board-level one.
Read more about GDPR →The parts of IAM that matter most in insurance
Identity Governance & SoD
Segregation-of-duties controls across underwriting, claims, and payment approval chains, with certification workflows built to survive external audit.
See Identity Governance →Compliance & Audit Readiness
Mapping identity controls to GDPR, DORA, and Solvency II governance expectations: evidence ready before the auditor asks, not scrambled together after.
See Compliance & Audit Readiness →Building governance from zero
Where no identity governance platform exists yet, we build the roadmap and the operating model from the ground up, not just bolt on a tool.
See Strategy & Identity Acceleration →Broker & third-party access
Governance over broker, MGA, and claims-administrator access to policy and customer systems: access that often outlives the relationship that created it.
See how we govern third-party access →Proven in practice
Building governance from zero, against a live audit clock
For an insurer with no identity governance platform in place at all, and access managed manually with no segregation-of-duties controls for audit-scope applications, we delivered the organisation's first identity governance platform from the ground up, directly addressing findings previously raised in external audit.
Read the full case study →An evidence-based platform decision, not a vendor relationship
For a financial services firm that had lost confidence in its incumbent identity governance platform, we ran a formal RFP and structured proof-of-concept evaluation, resulting in a defensible decision with senior stakeholder buy-in.
Read the full case study →Delivery experience, not promises
Years of domain experience
Advisory & consulting projects
Multi-country programmes
Go-live implementations